Privacy Policy
 

Effective date: May 22, 2026
Last updated: May 22, 2026
 

ILM Health Inc. ("ILM Health," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including how we handle information related to our SMS (text message) program.
 

ILM Health is a digital health network serving Medicaid and underserved communities. This policy describes our practices for our website (ilmhealth.com), our investor and general communications, and our text messaging program.
 

1. Information We Collect
 

We collect information you provide directly to us, such as when you contact us, sign up for updates, request information as an investor, or opt in to receive text messages. This may include:

• Your name and contact details (email address and mobile phone number)

• The content of messages you send us

• Your communication preferences, including SMS opt-in status

We may also automatically collect limited technical information when you visit our website (such as browser type and pages viewed) through standard web analytics.
 

2. How We Use Your Information
 

We use the information we collect to:

• Respond to your inquiries and provide the information you request

• Send you text messages you have consented to receive

• Communicate with prospective investors and partners

• Operate, maintain, and improve our website and services

• Comply with legal and regulatory obligations
   

3. SMS / Text Messaging Program
 

When you opt in to our text messaging program, you agree to receive text messages from ILM Health at the mobile number you provide. Message types may include account or service notifications, appointment or program reminders, and information about ILM Health services.
 

Consent (opt-in): We only send text messages to individuals who have expressly opted in. You may opt in through a web form, by texting a keyword, or by providing your mobile number and consent in writing. Consent to receive text messages is not a condition of any purchase or service.
 

Message frequency: Message frequency varies based on your interaction with us.

Message and data rates: Message and data rates may apply, depending on your mobile carrier and plan.

Opt-out: You can cancel the SMS service at any time by replying STOP to any message. After you send STOP, we will send a one-time message confirming that you have been unsubscribed. You will no longer receive text messages from us unless you opt in again.

Help: For help, reply HELP to any message or contact us at contact@ilmhealth.com or (214) 702-2065. Carriers are not liable for delayed or undelivered messages.
 

4. Sharing of Information
 

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories described in this section specifically exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
 

We do not sell your personal information. We may share information only in these limited circumstances:

• With service providers who help us operate our website and messaging program, bound by confidentiality obligations and permitted to use the information only to provide services to us

• When required by law, regulation, legal process, or governmental request

• To protect the rights, safety, and property of ILM Health, our users, or others

• In connection with a merger, acquisition, or sale of assets, subject to the protections described in this policy
   

5. Data Security
 

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
 

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
 

7. Your Choices and Rights

You may opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us using the details below. Depending on your location, you may have additional rights under applicable privacy laws.
 

8. Children's Privacy

Our website and messaging program are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
 

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated as required by law.
 

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

ILM Health Inc.
Dallas, TX
Email: contact@ilmhealth.com
Phone / text: (214) 702-2065